The World of Returns and Reverse Logistics

Did you know that return options strongly influence customer loyalty? Picture Lucy. She’s one of your most valued customers, and she just received an item from your current catalog today. It fits great, feels great, but whoops, it’s just not her color. As she searches through the box her item came in, she’s surprised to find out that there’s no return label.

ProShip Heads to Parcel Forum

Coming up in early September, ProShip and Neopost USA will be exhibiting at Parcel Forum together in Dallas! For the last 13 years, Parcel Forum has been known for educating and enlightening those responsible for packaging, material handling, warehousing, shipping and distribution. Parcel Forum’s theme this year is “Moooving Forward,” a clever subject as the parcel shipping industry is continuously moving forward in terms of technology and

3 Products to Optimize Order Fulfillment

By Mark Aument, Vice President of ProShip, Inc. As more and more consumers purchase items online, many retailers are facing growing challenges in keeping up with the demand. The dramatic growth in e-commerce has affected all aspects of the fulfillment process, from packing to shipping to delivery. Several innovative products in today’s market can help address these challenges, while increasing

The Importance of Carrier Compliance in Parcel Shipping

Compliancy in Shipping: Shippers that are certified by their parcel carriers and continually comply with ongoing rules and requirements for rating, labeling and manifest reporting Due to the rapid growth of e-commerce, parcel is becoming a more important transportation mode for retailers and manufacturers. Consequently, gone are the days when a shipper works with just one carrier. Leveraging multiple carriers and services is crucial to providing

Master the Complexities of International Shipping

If the world is your market, you already know that while the ability to ship products globally can contribute to the success of your company, it also presents a new set of challenges. Choosing the right software to manage your global transportation processes can make international shipping much easier. One of the best opportunities the Internet provides companies is the ability to sell to customers in