Tracking a Moving Target

The world has changed. Accessibility to the internet and the mobility of commerce have inspired a new generation of shoppers- a generation united by their collective desire to experience the world in their own way and on their own terms. The desire for a truly connected customer experience have left many retailers to re-imagine their business in the context of the

Mason Companies Purchases CVP-500 Automated Packing System from ProShip, Inc.

Innovative packing solution will optimize operations for the busy holiday season. Brookfield, Wis., September 12, 2016 – ProShip, Inc., a Neopost company, today announced that Mason Companies, a nationwide retailer of footwear, apparel and general merchandise, has purchased its CVP-500 automated packing solution. The CVP-500 will optimize all steps of package fulfillment for Mason Companies and will facilitate the company’s

The Significance of Shipping Options

Today’s consumer is driven by an ‘I want it now’ mentality, yet many retailers are struggling to deliver. Still, they are working hard to transform their supply chains into a customer-centric model to meet expectations. In fact, 27% of retailers are concerned with meeting customer expectations when it comes to shipping and logistics. Moreover, 86% of retailers believe that by offering multiple shipping options,

ProShip, Inc. Becomes a Certified Vendor for ACE (AESDirect) Filings

Quickly and easily automate the AES filing process directly from ProShip Software. What is ACE? The Automated Export System (AES) is the system used by U.S. exporters to electronically declare their international exports, known as Electronic Export Information (EEI), to the federal agencies involved in monitoring and validating U.S. exports. Since April of 2016, the AES filing system was merged into

Are Customers Complaining About Your Shipping Costs?

Customers are shopping online more than ever. Retailers that were once known for their amazing store presence are now competing in the global marketplace on the e-commerce front. They all have the same goal: create a customer experience that keeps people coming back. And although there are many challenges in building an amazing online shopping experience for customers, shipping takes

Retailers Pressured to Offer More

The technology industry is an amazing one to be in these days. What was once an exciting technological breakthrough yesterday could be the norm tomorrow. Take 2-day shipping for example. That was an amazing breakthrough for customers since they could receive their online orders in under 3 days. Now, companies like Amazon and Walmart are making it common-place. This isn’t so easy to do for other companies.

ProShip Gets into Gear with Trek Bikes

In an effort to encourage wellness activities, as well as to provide a unique benefit to our employees, ProShip has purchased two bicycles from Trek, one of our most dedicated and valued customers. Both bikes are racked in the downstairs ProShip lobby in the Brookfield, WI office and can be checked out by any of ProShip’s employees throughout the day. The bikes can

The World of Returns and Reverse Logistics

Did you know that return options strongly influence customer loyalty? Picture Lucy. She’s one of your most valued customers, and she just received an item from your current catalog today. It fits great, feels great, but whoops, it’s just not her color. As she searches through the box her item came in, she’s surprised to find out that there’s no return label.

ProShip Heads to Parcel Forum

Coming up in early September, ProShip and Neopost USA will be exhibiting at Parcel Forum together in Dallas! For the last 13 years, Parcel Forum has been known for educating and enlightening those responsible for packaging, material handling, warehousing, shipping and distribution. Parcel Forum’s theme this year is “Moooving Forward,” a clever subject as the parcel shipping industry is continuously moving forward in terms of technology and

3 Products to Optimize Order Fulfillment

By Mark Aument, Vice President of ProShip, Inc. As more and more consumers purchase items online, many retailers are facing growing challenges in keeping up with the demand. The dramatic growth in e-commerce has affected all aspects of the fulfillment process, from packing to shipping to delivery. Several innovative products in today’s market can help address these challenges, while increasing