Category Archives: support

Tracking a Moving Target

track and trace

The world has changed. Accessibility to the internet and the mobility of commerce have inspired a new generation of shoppers- a generation united by their collective desire to experience the world in their own way and on their own terms. The desire for a truly connected customer experience have left many retailers to re-imagine their business in the context of the

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The World of Returns and Reverse Logistics

Did you know that return options strongly influence customer loyalty? Picture Lucy. She’s one of your most valued customers, and she just received an item from your current catalog today. It fits great, feels great, but whoops, it’s just not her color. As she searches through the box her item came in, she’s surprised to find out that there’s no return label.

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ProShip Heads to Parcel Forum

Coming up in early September, ProShip and Neopost USA will be exhibiting at Parcel Forum together in Dallas! For the last 13 years, Parcel Forum has been known for educating and enlightening those responsible for packaging, material handling, warehousing, shipping and distribution. Parcel Forum’s theme this year is “Moooving Forward,” a clever subject as the parcel shipping industry is continuously moving forward in terms of technology and

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3 Products to Optimize Order Fulfillment

By Mark Aument, Vice President of ProShip, Inc. As more and more consumers purchase items online, many retailers are facing growing challenges in keeping up with the demand. The dramatic growth in e-commerce has affected all aspects of the fulfillment process, from packing to shipping to delivery. Several innovative products in today’s market can help address these challenges, while increasing

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Mason Companies Video Case Study Worth a Watch!

Discover how ProShip software plays an integral part to Mason Companies’ automation and success! About a month ago, ProShip traveled to Chippewa Falls, Wisconsin, for a long couple days of shooting at Mason’s three distribution centers. There we met Pat Sullivan, Distribution Center Manager at Mason Companies, and Ryan Plotz, Senior IT Systems Analyst. It was five years ago that Mason Companies

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ProShip, Inc. Announces Partnership with Manhattan Associates

ProShip® Product Suite will now be an option for all Manhattan Associates customers   Brookfield, Wis., June 13, 2016 – ProShip, Inc., a Neopost company, today announced its partnership with Manhattan Associates (NASDAQ: MANH), a leader in supply chain commerce solutions. The partnership enables Manhattan’s customers to select ProShip’s enterprise-wide, multi-carrier shipping and manifesting software as an omni-channel solution. The

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ProShip Helps Large Coffee Company Manage Immense E-Commerce Growth

The immense growth in e-commerce orders had San Francisco Bay Coffee Company (SFB) looking for a more robust shipping solution that would seamlessly integrate with their ERP system Microsoft Dynamics NAV. With a 400 percent increase in orders per month between 2014 and 2015, SFB needed to process these orders faster and more cost-effectively. That’s why they chose ProShip. Watch the

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